Free Shipping on Orders Over $50 · 30-Day Returns

Get in Touch

We'd love to hear from you. Our team responds within 24 hours.

Send a Message

Contact Info

Email

info@velvetnoirbeauty.store

support@velvetnoirbeauty.store

Address

Silk & Shade Beauty LLC

8555 S Pugsley Rd Lot 23

Daleville, IN 47334

Response Time

We reply within 24 hours

Mon – Fri, 9am – 6pm EST

FAQs

How long does shipping take?▼
Standard shipping takes 5–7 business days. Expedited options are available at checkout. Orders over $50 ship free.
What is your return policy?▼
We offer 30-day hassle-free returns on all unopened products. Simply contact our support team and we'll walk you through the process.
Are your products really cruelty-free?▼
Absolutely. All Silk & Shade Beauty products are 100% cruelty-free. We never test on animals and only partner with suppliers who share our values.
Do you offer wholesale or bulk pricing?▼
Yes! We offer wholesale pricing for qualified retailers and salons. Contact us at info@velvetnoirbeauty.store with your business details to get started.
Can I track my order?▼
Yes — you'll receive a tracking number by email as soon as your order ships. You can also contact support@velvetnoirbeauty.store with your order number.